Due to the large number of orders, the delivery time can be up to 7 days during this period. Thank you for your understanding!

Privacy Policy

Protection of personal data

According to the requirements of Law no. 677/2001 on the Protection of Individuals with regard to the Processing of Personal Data and Free Movement of such Data, as amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, as well as the EU 2016/679 law (also called "GDPR"), Fly Music SRL has the obligation to manage safely and only for the purposes specified personal data you provide about yourself, a member of your family, or another person.

SC Fly Music SRL, also called Fly Music, located at Str. Pompier Gheorghe Colțuneac nr. 4, Bosanci, 727045, Suceava, Romania is registered in the register of personal data processing under no. 21217.

The type of personal data collected

Fly Music collects certain personal data about visitors and users of Fly Music sites.

Fly Music collects the following personal data:

Full name
Address of residence / residence
Email Address
Phone number
Personal identification number
Date of birth (to confirm age)

How we collect personal data

Fly Music collects personal data when provided by you or automatically when navigating Fly Music sites.

Fly Music collects your personal data when provided by you when placing orders on Fly Music sites, when you sign up as a user on Fly Music sites, subscribe to newsletter or email lists when providing feedback , participate in a contest or when you contact us.

Occasionally, we can also collect personal data from other sources such as the state of card payment transactions provided by card payment providers (Fly Music does not collect bank card data but this information is collected by card payers), or from providers such as Google and Facebook when signing in with these providers' accounts, and they provide us with registration or profile information (this information is controlled by you within the service provided by suppliers).

How we use personal data

The purpose of collecting the data you provide is to offer you product sales services and advertising and marketing activities. You are required to provide the data, which is required to contact you as your potential customer or client. Your refusal determines our inability to contact you and provide you with products and services.

How we hold personal data securely

Fly Music stores personal data on secure servers in Romania managed by us and our suppliers.
 

Marketing options for personal data

When we have your agreement (for example, when you subscribe to the newsletter or when you have checked the option of receiving a newsletter or receiving special offers while placing your order), we will send you product information emails and the services we believe are relevant to you. You have the option to unsubscribe and not receive such information in the future by clicking on the unsubscribe link provided in the email.

You also have cookie options as described below. You can modify your browser options to accept cookies, choose which cookies to set, or reject cookies. If you choose to reject cookie storage, some features of Fly Music sites will not work properly for you.

How to access your personal information

You can access your personal data in your client account after logging in to the Fly Music website or contacting us.

According to Law no. 677/2001, you have the right to access, to interfere with the data, the right not to be subject to an individual decision and the right to appeal to the court. You also have the following rights:


Right to Data Portability: You have the right to request all data we hold about you to be transmitted to other operators
Right to Correct Your Personal Data: If some of your data is incorrect, please inform us as soon as possible to remedy the situation.
The right to request the deletion of personal data
The right to oppose the processing of your personal data
For the exercise of these rights, you may address us with a written request, dated and signed at contact@flymusic.ro. You are also granted the right to appeal to the courts. You have the right to oppose the processing of your personal data for direct marketing purposes.

Cookies and web statistics

Fly Music sites use cookies and other technologies to receive and store information when the user interacts with us from a computer or mobile device. This information, including but not limited to: the visited pages, the source of the address from where it came from, the type of browser / device used, shopping information, search terms, IP location, advertising, and such advertisers be Google, Facebook helps us show content relevant to the user and improve his experience.

Other services used by Fly Music using cookies: Google Analytics, Google Tag traffic analysis service; HotJar a visitor behavior analysis service on site; Tawk a chat service; Facebook remarketing through which customers can receive personalized ads when they visit Facebook's social networking site, powered by Facebook pixel remarketing technology, which sends Facebook a fingerprint of your browser to display these relevant ads. The Google AdSense service serves to manage Internet advertisements. Thanks to the so-called Double Click cookies, we can show you more relevant ads and limit their number. Fly Music sites may also contain social network links (Facebook, Google+, AddThis, Twitter, Pinterest, Instagram) that when pressed and only logged in to these social networks will transmit data related to the use of the site , including your IP address, to these social networks for sharing your links with other users ("Share"). Fly Music sites may use content delivery services for static content (fonts, images, js, css, etc) that might record information about their access.

You may limit or delete these cookies using your browser (browser settings or browser extensions / plugins), but this may affect the functionality of pages in Fly Music sites.

More information about cookies can be found here.

Email communications

Fly Music can email information about the products and services offered. For this we use your email address.

Information about children

Fly Music sites are not dedicated to children under the age of 16. If you are under the age of 16 please do not use or submit your data to Fly Music sites. If you are between 16 and 18 years of age, to register on our sites, you need to be supervised by a parent or custodian whose responsibility is to monitor children's activity on Fly Music sites.

How long do we hold the data with personal character

Fly Music keeps personal data as long as it is necessary to provide products and services to you or others and to comply with legal requirements. If you no longer want your personal data to be used by Fly Music SRL, you may request that you delete the data and close your account on Fly Music sites. Once you have requested the deletion of your personal data, Fly Music may also keep information from deleted accounts if necessary to conduct business operations to comply with law to prevent fraud, collect payments, resolve issues or disputes, or apply other actions allowed by law. The information will be used in accordance with this Privacy Policy.

Fly Music does not sell the data collected to any other company or third party.

The Privacy Policy may be amended from time to time to ensure that it is current and complies with current laws.

Under EU law 2016/679 (also called "GDPR"), Fly Music is a personal data processor.

If you have any questions about these privacy practices or how we handle your personal information, you can contact us at contact@flymusic.ro or mail us at Str. Pompier Gheorghe Colțuneac nr. 4, Bosanci, 727045, Suceava, Romania.

The Fly Music Privacy Policy is valid as of May 25, 2018.

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